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Duty Manager in Detroit, MI at Piedmont Airlines, Inc.

Date Posted: 7/10/2018

Job Snapshot

Job Description

Principal Duties and Responsibilities:
Managers must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures. Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents. Administrative duties include daily/weekly/monthly reports. Other duties as assigned.

Job Requirements

Minimum Qualifications:
• Previous airline management experience and working knowledge of AOA environment
• Proven success as a Team Leader with ability to preplan manpower and equipment
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staff
• Able to defuse conflicts among subordinate employees
• Familiarity with MS Office Suite
• Flexible schedule
• Motivation to succeed
• At least 18 years of age
• High School Diploma or GED
• Valid Driver’s License

Preferred Qualifications:
• Previous management experience in a hub environment
• Extensive knowledge of QIK, Sabre
• Bachelor’s Degree in Aviation, Business or related field

Work Environment:
• Airport environment, subject to varied weather conditions and elevated noise levels
• Work weekends, nights, holidays and/or irregular shifts

Physical Requirements:
Ability to lift up to 70 pounds; provide assistance to customers with disabilities


The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required
We also require proof of High School or GED completion

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available

M/F Disabled and Vet EEO/AA Employer


Exceptional Aviators – Major Opportunities

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